a) When the firmware upgrade is going to be happening?
b) How it will be performed? I presume it will be done through loading it into the clock via the SD card.
c) What the new features will be? I think not being able to select different MP3's on the SD card and program them into the different presents is a major issue that needs resolving (being able to put them on repeat would also be good), as well as being able to set the SleepSound and Wake volumes properly so they dont change.