Light therapy tips for better sleep

Elite 300 Daily Alarm Settings

The Lumie forum is for chat, discussion, support and advice on all aspects of light therapy and how it can help. To join in you'll need to register.

We do not monitor this forum every day. If you want to reach Lumie please see the Contact us page.

Post reply Start new thread
PhillipH
joined 21 Feb 2010
7 posts

send a pm

Posted by PhillipH, 14:04 21 February 2010

Hi,

The manual is not at all clear on the relationship between the daily alarm setting and the general setting of the alarm time. This is covered in different sections of the manual and it doesn't say which one has precedence. If I set the alarm using "SET ALARM TIME" does it use this setting in precendence to the "7 Day Alarm" ? If there is some mechanism its pretty mysterious to me.

I only ask because my clock failed to wake me for a flight on a Saturday but was clearly displaying the alarm time as 05:50 on the screen. It did finally come on at 7:00 - the default setting for a Saturday alarm.

Quite how an alarm clock can be made so opaque is beyond me. I only wanted an alarm clock with a nice light - now I've got a computer with 8 different ways of setting the alarm, and only five buttons and a rubbish manual (albeit in about a gazillion different european languages).

Are there any downloadable manuals on how to use this thing properly ? Alternatively has any one got any ideas on how the 7-day vs. every day alarm setting is supposed to work ?

Thanks.
Bigeagle
joined 8 Mar 2010
3 posts

send a pm

Posted by Bigeagle, 08:57 15 March 2010

I totally agree - the clock is over complicated and the buttons are terrible. Instructions are very confusing. :(
admin
admin
joined 17 Oct 2002
232 posts

send a pm

Posted by admin, 11:14 15 March 2010

Hi there,
The default alarm setting for the Elite 300 is “SET ALARM TIME”. You activate the 7 day alarm when you change ANY day of the week in this mode. For example if you change only the “MONDAY ALARM” to 7.15 whilst in the 7 day alarm mode and this is the final adjustment you make, the clock will now be using the 7 day alarm sequence and ALL the alarm times within it. Same works the other way around, if the final adjustment you make is to the standard “SET ALARM TIME” option, the Elite will now revert to this option.
If we can be of any further assistance please call.
PhillipH
joined 21 Feb 2010
7 posts

send a pm

Posted by PhillipH, 20:24 15 March 2010

Jill,

Many thanks for taking the trouble to reply, but unfortunately the information you've provided me with simply confirms my earlier comments.

How can an alarm clock be constructed which has such a poor mode of operation ? It seems if I set an alarm time for a specific day, whether it goes off on time or not is completely dependent on whether that was the last adjustment I make.

Its not something I can really rely on - what am I supposed to do; the alarm clearly showed 05:50 on screen and "Saturday" yet it didn't go off until 07:00 because that was the weekly get up time that I set for the following week ...

I could go on - I have to disable the alarm temporarily to even turn on the radio for goodness sakes.

Bigeagle
joined 8 Mar 2010
3 posts

send a pm

Posted by Bigeagle, 08:31 16 March 2010

Hi Jill,

Many thanks for your help yesterday, I now have a reasonable understanding of how to use the lumie 300. However, I still have serious issues with the design/usability versus cost of this product - it is not a pleasure to program, it is a bewildering hassle. I will persevere and try not to lose sleep over it!
Karen Hodsdon
joined 21 Mar 2010
1 posts

send a pm

Posted by Karen Hodsdon, 11:30 21 March 2010

Hi,

I think i now understand how to set the time on my lumie 300 but would like to set the wake up to Bird song, but can't get it to change from the radio. Am I missing something obvious?
admin
admin
joined 17 Oct 2002
232 posts

send a pm

Posted by admin, 16:02 22 March 2010

If anyone needs any help setting up the Lumue Elite, please give me a call and I will set the appropriate settings up with you over the phone and go through all the functions available.
Briony
joined 31 Oct 2008
2 posts

send a pm

Posted by Briony, 17:44 14 April 2010

Thank you for explaining the precedence rules for daily versus general alarm settings - this was driving me crazy with my recently-acquired Lumie Elite! But this is just one of several completely undocumented features. For instance: I found out for myself that the "sleep audio" was pinned to Preset no. 4 - there was nothing in the manual about that. Also, if I use the sleep audio with auto-fade, then the wake audio will be only at level 4 volume (the default) which is far too quiet - there's nothing about that in the manual either.

Please could Lumie put a little effort into usability and documentation? Given the price charged for this clock, it's only reasonable to expect a fully professional level of human-factors design and fully beta-tested documentation.

I see that Lumie invite people to contact them with questions: but the point is that it OUGHT NOT to be necessary to contact the manufacturer just to get details on basic functionality like this.

Meanwhile I'm stuck with a trade-off: if I use the (rather good) sleep meditations, then my dawn chorus waking audio will be re-set automatically at far too quiet a level! Are there any proposals to fix this problem?
PhillipH
joined 21 Feb 2010
7 posts

send a pm

Posted by PhillipH, 18:20 14 April 2010

Briony,

As the original poster of the question I can't help but agree with you. The product hasn't exactly been "mis-sold" but its bordering on not being fit for purpose in my opinion. Even at a third of the cost in my opinion it would be a poor purchase because ... it just doesnt do the job it sets out to do.

An alarm clock where you cannot trust it to reliably go off at a given volume and time isn't really an alarm clock.

I've ended up just using the light function and use a cheap battery alarm clock to make sure I'm awoken on time.

Ho hum
admin
admin
joined 17 Oct 2002
232 posts

send a pm

Posted by admin, 15:40 16 April 2010

Once again, please if anyone needs any help setting up or adjusting any Elite functions, we have some suggestions, please call the
Lumie Care team and we will be please to help
PhillipH
joined 21 Feb 2010
7 posts

send a pm

Posted by PhillipH, 18:41 16 April 2010

Why not just publish a comprehensive manual ?
Briony
joined 31 Oct 2008
2 posts

send a pm

Posted by Briony, 20:39 16 April 2010

I agree with PhilipH.

A suggestion for the too-quiet alarm: is there a way of changing the default volume from 4 to, say, 10? That way, even after using the "sleep audio" with consequent volume re-set to "default", the volume of the wake-up audio would be loud enough to be useful. Can that be done by downloading something to an SD card?
hailtotheking
joined 20 Jan 2010
5 posts

send a pm

Posted by hailtotheking, 09:34 14 July 2010

Once you have a decent set of instructions, the Elite300 isnt that hard to figure out. However, i agree that the instruction manual is terrible and misses alot of required detail.
lele.r
joined 23 Nov 2010
1 posts

send a pm

Posted by lele.r, 07:49 23 November 2010

I kindly ask how you can decrease the default volume of the alarm (I use the radio) thanks a lot
catwoman
joined 29 Nov 2010
1 posts

send a pm

Posted by catwoman, 14:15 29 November 2010

Like all my fellow users, I also having problems with the 7 day programming. I contacted Lumie and Kyle emailed to say call him! When I did what he said wasn't clear to me. I went away and thought on what he said and played around with the clock but this morning my clock light/alarm didn't come on despite it being set for 05:58! If it is a known bug/problem then why doesn't Lumie publish the work-a-round. Otherwise great little product if they can work on improving programming and a larger snooze button. I used to have the Phillips wakeup but the bulb was the old style and it has been a real hassle finding one that doesn't burn out within 2 weeks so gave up on them.
Bigeagle
joined 8 Mar 2010
3 posts

send a pm

Posted by Bigeagle, 11:51 7 January 2011

I totally agree with Chris1 - I've had my clock for almost a year now and have no idea how to change the alarm time. I like the setting and rising sun idea but the complexity of use is ridiculous. I really don't understand how Lumie as a 'market leader' can justify such a high price and absolutely pathetic user design and instructions. Not happy!

Post a reply

Please note, this forum is for issues relating to SAD (Seasonal Affective Disorder) and light therapy.

The site is not monitored every day. Offensive posts, including those that blatantly promote products or services, will be removed but should you find something you dont like, please let us know.

To include working links in your post, use [url] at the start and [/url] at the end e.g. Have a look at [url]http://www.lumie.com[/url] for light therapy info

You can edit your message up to 15 minutes after posting.

Please send me an email when someone contributes to this discussion

Please note: submitting a comment will invite you to log in or register for free. Your comment will only display if you log in or register.

Forum terms and conditions.

Contact Us telephone 01954 780500