I bought my Lumie 200 directly from Lumie, and they exchanged it for a new replacement which works ok. I had no problems with their customer service at all.Phil - yours is faulty, go back to the...
sounds more like a fault perhaps?email: info@lumie.com
mine only does this when it is cold, after the lamp has been on half an hour it seems to work normally again. maybeof course, makes it useless for a dawn simulation starting from cold
My new unit is doing the same thing. it worked properly for the first 3 days/nights, now it is doing what yours isdid you find a cure?
Is the sound setting on? as you say it is only active when the alarm is onIf so there will be a hash symbol in the display. with alarm off ("A" depressed) press "P" and scroll through to sound...