a) When the firmware upgrade is going to be happening?
b) How it will be performed? I presume it will be done through loading it into the clock via the SD card.
c) What the new features will be? I think not being able to select different MP3's on the SD card and program them into the different presents is a major issue that needs resolving (being able to put them on repeat would also be good), as well as being able to set the SleepSound and Wake volumes properly so they dont change.
It has now been 5 months since my last post on this matter, and still not a sniff of the mythical firmware upgrade that was hinted at last year on the forums to sort out the many issues with the Elite 300 (my personal list of gripes is here http://www.lumie.com/forum/sad/2009-12-28/elite--issues, which are no less irritating now than they were 5 months ago). It would be curteous of Lumie to at least tell us one way or the other if the firmware upgrade is ever going to happen for certain.
Apologies for the delay in responding to you, I think the best solution is for you to call us, as I would very much like to go through any issues you have, we are pleased to say we have been able to address all reported problems.