I can't reach you on the phone - are your lines switched off?

We have reviewed our processes and with more remote working we have decided that the best way to serve our customers is to handle all enquiries by email going forwards.

We are open Monday-Friday 9.30am – 5.30pm and we aim to answer your query within 3 hours during our working hours. During our busy season this may be slightly longer, however we will always answer your query within 1 working day.

We can call you if necessary, but if you have any setup issues please take a look at our ‘How To’ videos which can be found on the individual Bodyclock product pages or on our YouTube Channel. All current operating instructions are available to download - just scroll down and pick the one you need. 

Our email address is info@lumie.com and we are always happy to help.

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