Terms and conditions

All customer orders are subject to these terms and conditions. By placing an order with us you are agreeing to be bound by these terms and conditions of sale. Lumie may change these terms and conditions of sale at any time by posting changes on this website, and without giving you notice. Please check the terms and conditions of sale on the Lumie website before placing any orders, as the terms and conditions of sale current at the time of your order will apply to your order.  

Errors and omissions

We try to ensure that any information and material on this website is accurate, but we accept no liability for any loss or damage caused by inaccurate information. If you find any inaccurate or incomplete information, please let us know.   


These terms and conditions of sale are governed by the laws of England and Wales and you agree to submit to the exclusive jurisdiction of the courts of England and Wales and agree that any lawsuit must be heard in those courts. If any provision of these terms and conditions of sale is held to be unenforceable, illegal or invalid, those provisions will not affect the balance of these terms and conditions.

Lumie is a trading name of Outside In (Cambridge) Ltd whose registered office is situated at 3 The Links, Trafalgar Way, Bar Hill, Cambridge CB23 8UD incorporated in England and Wales with registered number 2647359.  

Forum and comment features

While the administrators and moderators of this forum will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore you acknowledge that all posts made to these forums express the views and opinions of the author and not the administrators, moderators or webmaster (except for posts by these people) and hence will not be held liable.

You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. Doing so may lead to you being immediately and permanently banned (and your service provider being informed). The IP address of all posts is recorded to aid in enforcing these conditions. You agree that the webmaster, administrator and moderators of this forum have the right to remove, edit, move or close any topic at any time should they see fit. As a user you agree to any information you have entered above being stored in a database. While this information will not be disclosed to any third party without your consent the webmaster, administrator and moderators cannot be held responsible for any hacking attempt that may lead to the data being compromised.

Data protection and privacy

Lumie respects and safeguards all personal information of our customers. The data from your order may be stored and used for customer care and to process orders (e.g. we usually tell our couriers your phone number as this can help with delivery). We do not store credit card details nor do we share customer details with any third parties. 

The email address is used for confirming your registration details and password (and for sending new passwords should you forget your current one), and for newsletter subscriptions if you choose to subscribe. You can end your registration at any time.


This website uses cookies to store information on your local computer. These cookies do not contain any personal information; they serve only to enhance your visual experience. For more on cookies see AboutCookies.org. Information is collected in accordance with the Data Protection Act 1998; our registration number is Z5029020.


Lumie has no liability (including liability in negligence) to you or any other person for any loss or damage (consequential or otherwise) however suffered or incurred in relation to the Products or caused by or resulting directly or indirectly from the Products or from any failure, breakdown, defect or deficiency of any nature in the Products.